Customer Service Assistant

👨🏼‍💻 Main Mission:

As a Customer Service Assistant for domestic & export market in Asia support front & back office existing teams.


📋Main scoop of work: 


▶️ Primary & Mainly to Support our Sales Manager on request for specific clients or countries including
- Perfume briefs - Sampling of prototypes
- Quotations following the company objectives
- Collect and transfer the Technical documentations when necessary (MSDS/TDS/COA)
- Assist Marketing olfactive description

▶️ Understand and Be able to assist our “Order process” Supervisor when requested including : 
- Record order - Check coherence of price/margin/code with Commercial Assistant.
- Send order confirmation to client- Follow ETD with Logistic till ETD/ETA. 
- Including documentation preparation linked to orders.


▶️ Others tasks

Receiving & addressing incoming call & Welcoming guests at Entrance and position them in meeting room.

On request help to participate to various admin tasks. 


📝 General Obligation:
Very precise & neat in the scoop of work, especially on xls tracking data & recording. 
To be able to work as a team and to be able to communicate with the others services

Inform the manager of any malfunction and quality problems detected & be proactive 
Adapt to Argeville culture 


📣Contacts : 

Internal:
Sales offices located in Asia including the Regional office & Factory located in Thailand.
Head quarter in France. 

External:
Suppliers
Different administration
Customers



📋Employment Type & Hours: Permanent. Working days from Monday to Friday, 08.00-17.30 hrs.


📭Site of employment:
At at Sindhorn Tower 3-15th floor- Wireless road.