Systems Analyst

Position Title: Systems Analyst (Thai National)

Background: 
The Regional Integrated Multi-Hazard Early Warning System for Africa and Asia (RIMES) is an international and intergovernmental institution, owned and governed by its Member States, for the generation, application, and communication of multi-hazard early warning information. RIMES was formed in the aftermath of the 2004 Indian Ocean tsunami, as a collective response by countries in Africa and Asia to establish a regional early warning system within a multi-hazard framework, to strengthen preparedness and response to trans-boundary hazards.
RIMES was formally established on 30 April 2009 and registered with the United Nations on 1 July 2009. It operates from its regional early warning center located at the Asian Institute of Technology (AIT) campus in Pathumthani, Thailand.

Position

The Systems Analyst plays a key role in the planning, analysis, design, implementation, and support of information systems critical to RIMES’ operational and research activities. This position involves gathering and evaluating user requirements, designing technical solutions, supporting infrastructure and applications, and ensuring system integrity, security, and performance. The Systems Analyst contributes to both internal IT development and external project delivery by collaborating closely with cross-functional teams, including software developers, network engineers, researchers, and end-users.
The position reports to the Systems Research and Development Specialist, or as assigned by RIMES’ institutional structure.
Duty station: RIMES Regional Facility, AIT Campus, Pathumthani, Thailand.

Type of Contract: Full-time Project-Based contract

Skills and Qualifications:

Education
-Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, ICT, or related field.
Knowledge and Skills:
-Proficiency in system analysis methodologies, software development life cycle (SDLC), and business process modeling.
-Working knowledge of programming and database technologies (e.g., Java, Python, C++, MySQL, PostgreSQL).
-Familiarity with web technologies, API integration, and system architecture design.
-Basic understanding of network administration and protocols (e.g., TCP/IP, DNS, VPN).
-Knowledge of cybersecurity principles and system performance optimization.

Experience
-Minimum 3 years of experience in system analysis, application development, or IT infrastructure support.
-Experience in system documentation, troubleshooting, and user support.
-Prior experience working in a multi-project environment or regional/international development context is an asset.

Personal Attributes
-Strong analytical and problem-solving capabilities.
-Excellent interpersonal and communication skills.
-High attention to detail, initiative, and a commitment to quality.
-Ability to work independently and collaboratively in a fast-paced setting.

Major Duties and Responsibilities:
1.System Analysis and Design
-Maintain overall system efficiency by conducting daily monitoring, verifying system integrity, reviewing application and system logs, and ensuring completion of scheduled processes such as data backups. Provide user support and ensure optimal performance of the Local Area Network (LAN), including internet access.
-Implement and monitor system and network security through intrusion detection, firewall and VPN maintenance, and regular assessments of critical servers (e.g., DHCP, DNS, application and web servers).
-Work with internal users, clients, and stakeholders to gather and analyze system requirements for new development or system enhancement initiatives.
-Design system architecture, develop flowcharts and data models to illustrate functional logic, integration points, and data exchange across components.
-Identify system-related risks and propose mitigation strategies to ensure seamless implementation and long-term stability.

2.Environmental Observation Station Integration
-Ensure seamless integration, functionality, and data transmission between field-based observation stations and RIMES’s central data systems.
-Collaborate with hardware and field operation teams to troubleshoot equipment or communication issues affecting data collection and transmission.
-Perform regular system maintenance, including software updates, backups, and performance checks. Set up automated alerts to detect and report system anomalies or failures.
-Monitor and maintain inventory of servers, sensors, and associated equipment; provide recommendations for necessary replacements or upgrades.

3. Technical Advice, Testing, Validation, and Support
-Develop and execute test plans, including test scripts and scenarios, to validate system functions against business or user requirements
-Provide technical advice related to hardware configuration, system enhancement, and software acquisition, along with database, server, user access, and security management support.
-Coordinate with software development teams to support system integration and provide feedback from operational and user perspectives
-Develop and maintain technical documentation, user manuals, system configuration records, troubleshooting guides, and security protocols.

4. User & Application Development Support
-Manage user accounts, including new account creation, permission control, and password reset requests.
-Support User Acceptance Testing (UAT) processes and troubleshoot functional issues and system errors identified during development or rollout.
-Coordinate with developers, IT support staff, and end users to diagnose and resolve application issues.
-Train users on systems access, cybersecurity, software use, customization options, and basic IT literacy as required.

5. Liaison and Documentation
-Act as a liaison between technical staff and end-users, interpreting project requirements into actionable technical specifications and system functions.
-Ensure consistent and complete technical documentation, including system design documents, user requirements, testing reports, and operational manuals.
-Support capacity-building efforts by facilitating training workshops and developing instructional materials for both users and IT personnel.

Contract Duration
The contract will initially be for one year and may be extended based on the satisfactory completion of a 180-day probationary period and subsequent annual performance reviews.

How to Apply:
Interested candidates should send your application letter, resume, salary expectation and 2 references to rimeshra@rimes.int. Please state “Systems Analyst (Thai National) :Your Name “the Subject line of the email. Only short-listed applicants will be contacted.

Ms. Dusadee Padungkul
Head-Department of Operational Support
Regional Integrated Multi-Hazard Early Warning System
AIT Campus, 58 Moo 9 Paholyothin Rd., Klong 1,
Klong Luang, Pathumthani 12120 Thailand.

RIMES promotes diversity and inclusion in the workplace. Well-qualified applicants particularly women are encouraged to apply.