E-Commerce Specialist

In this role, you will own online sales targets (GMV/Revenue, ROI) across both (1) client projects and (2) our internal Kataglog program. This is an end-to-end leadership role spanning strategy, planning, execution, coordination, optimization, and reporting across Shopee, Lazada, TikTok Shop.

Revenue Goal-Strategy-Plan (End-to-End)
Set GMV/Revenue, ROI/ROAS, AOV, CVR, and repeat rate targets across Shopee, Lazada, TikTok Shop.
Build quarterly and monthly commerce plans: assortment, pricing & promo calendars, voucher stacks, traffic mix (ads/influencers/affiliates/live/ In house content), and product allocation.
 Execution & Operations
Run store optimization to boost sales: listings & SEO, PDP hygiene, ratings/reviews, chat SLAs, order/return flows, campaign sign-ups (11.11/12.12/brand megas), logistics lead time / ship-on-time.
Coordinate paid ads with Ads team: TikTok Ads, Shopee Ads, Lazada Sponsored Solutions; daily bid/budget pacing and ROAS optimization.
Manage and co-ordinate with creators, In-house contents, Graphics and lives: brief influencers, coordinate live schedule, couponing & affiliate structure, track GMV per creator/live.
Order management with supplier and inventory management 
 Analytics & Forecasting
Develop dashboards for GMV, AOV, CTR, CVR, CAC, ROI/ROAS, repeat rate, contribution margin.
translate findings into concrete experiments and next step

Project: 
 Client Projects (Agency)
Lead the full cycle with the AE team: Research → plan → proposal/presentation → execution → QA → post-mortem.
Coordinate cross-functional teams (creative, KOL, media, ads ops) and vendors; ensure SLAs, accuracy, and on-time launches.
Produce weekly or end-of-campaign reports with insights & next-step actions.
 Katalog (Internal Program)
Own Kataglog’s marketplace growth plan, ops playbooks, campaign calendar, and weekly performance reviews.
Standardize SOPs/templates so the team can scale (assortment additions, promo packs, live formats, affiliate tiers).

What you’ll need:

Bachelor’s degree in Marketing, Business, or a related field.
3+ years in e-commerce, digital marketing, or social media management, with a focus on TikTok preferred.
Proficient in social media management and analytics tools.
Familiarity with e-commerce platforms (e.g.,Shopee,Lazada,Tiktok) and ad management systems.
Strong ability to create engaging content that resonates with target audiences.
Excellent verbal and written communication skills for effective collaboration and engagement.
Ability to thrive in a fast-paced environment and adapt to changing trends and technologies.
Positively think about “the possibility of seeking and changing to be better”