กรุงเทพมหานคร
19 มกราคม 2023
คนเห็น 18,641 คน
คนสนใจ 12 คน
-Make customers happy by handling customer inquiries and help them attain desired results -Take ownership of customer inquiry -Escalate issues with unknown root cause to Product/Service Specialist in order to resolve customer problems, get root cause and prevention identified while maintaining proper communication line with all stakeholders. -Ensure Service Level Agreement (SLA) for responsive service is met for each customer -Contribute practical ideas and suggestions needed for continual service improvement to the customer service manager -Carry out proactive tasks that improve the service experience --------------------------- Requirements -Please submit resume in English & pdf. file -Thai nationalities ONLY -ENGLISH is a must -Tech savvy or interested in technology and passion to learn new things -Good communication skills, especially speaking and listening -Have a service mind -Have the ability to think on your feet and resolve issues well -Knowledge in Blockchain and Cryptocurrency are the advantage -Able to work on weekend, holiday and night shift (Work 4-5 Days per week)