Benefits
- 5 days working
- Attractive salary and benefits, international, fun and professional working environment
- An open and honest culture where people are valued, treated fairly and trusted and empowered
- Paid Vacation Days since 1st year.
- Social Security
- Group Health Insurance
- Annual Leaves + Special Leaves
- Good working environment and good employee relations
- No dress code is required, we appreciate your true talent!
- Private and group counseling for Mental Health with Professional
- Company equipment
- Company transportation
Job Descriptions
- Conduct daily monitoring, reviews and assessments, prepare documentation, measure quality performance.
- Review track and manage implementation & efficiency of all quality monitoring procedures and systems.
- Conduct reviews of individual / team capability to ensure quality performance met targets.
- Review client claims and non-compliance issues.
- Conduct data analysis to identify areas for improvement.
- Identify and implement best practice appropriate and applicable to improving overall quality.
- Develop, recommend and monitor corrective & preventive actions.
- Evaluate and audit team quality including both internal and external reports.
- Check and validate findings, implement appropriate corrective actions.
- Maintain standards and performance quality for all service provided.
- Maintain good communication with development teams to improve business processes.
Qualifications
-Bachelor’s Degree or Higher in Business Admin, Computer Science, Engineer, Statistics, Mathematics or related field
-1 years’ experience in quality assurance or similar roles
-Good at English communication (Eng - B2 Level)
-Proficient at detecting patterns, observing and interpreting data, integrate new information and decisions based on data-oriented
-Proficient skills with MS Office and Google Products
-Experienced in services analysis and data analysis
-Works independently with minimal supervision
-Shift work: 8hr/day, 5 days a week. Able to work night and overnight shifts.
-Able to work during Thailand Public Holidays as requested.
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