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Responsibilities
• Install, train, and provide technical knowledge and troubleshooting on
Makino milling machines at the customer’s facility.
• Developing, preparing, generating, and analyzing special reports
pertaining to Service activity.
• Manage difficult customer situations in a positive manner, respond
promptly to customer needs and solicit customer feedback to improve
service
• Establish and build exemplary communication and customer service
relationships with customers.
• Willingness to help others in the team and expect good work
cooperation with other Service Engineers and Team leaders .

• Bachelor’s degree in technical related field preferably Mechanical
Engineering, Mechatronics engineering.
• Minimum 3 years of experience in electrical and mechanical
troubleshooting and maintenance of CNC machine tools.
• Male candidate age range 25-35 years.
• Experience working with Fanuc controls are a PLUS.
• Good verbal and written communication skills in English with
exceptional customer service orientation.
• Must be able to interact and effectively communicate in person and
over the phone with people at all levels of an organization.
• Proven ability to read mechanical drawings, electrical schematics, and
sequence (PLC) ladder diagrams, Hydraulic and pneumatic circuits .
• Basic computer literacy and working knowledge of MS Word, Excel, and
Outlook.
• Must be adaptable to changes in the work environment; manage
competing demands and able to deal with frequent change, delays, or
unexpected events.
• Must willing to travel to all customers in all main industrial areas in
Thailand and required to stay at hotels close to customer place for
continuous job.
• Able to work with overtime hours including Saturday, Sunday and public
holidays based on the requirement.
• Must have personal car for using while customer visit and standard
millage reimbursement can be done for any company related travels.